Toyota Service Advantage
When you choose a Toyota, taking delivery of your new car is just a kick-start of a life-long journey.
During the entire journey of your ownership period, we will be with you by taking care of your Toyota. Service Division aims to provide high quality service to all Toyota customers with the widest network coverage in and around Kuwait.
Customer satisfaction is the core of our business practices and we believe that the trust on us from each and every Toyota customer has made us to the current position as market leader. By acknowledging our efforts, Toyota Motor Corporation, Japan appraises us by continuously awarding the most prestigious ĎCustomer Service Excellence Awardí for the past several years.
Our facilities are designed and equipped with the high end technologies to cater all the needs of your vehicles. We are offering a spectacular range of customer focused products like 60 minutes while you wait service, Quick Lube services, Quick body and paint services etc.
We believe in our human resources and to enhance them, year round training programs are there in place. Majority of our technical workforce is Toyota certified, by meeting the set requirements so that we can ensure high quality on the job performed on your Toyota.
To experience our services, we welcome you all!
Reasons to service @ out Toyota Service Centers
We know your car better than anybody else. By Toyota Quality Service you are getting benefited because
- Reminding you timely about your cars next services with all the necessary information required by you.
- You can book your appointments according to your convenience and before your arrival; we are ready to serve you by preparing all the parts required for periodic maintenance services.
- Toyota certified service advisors to understand your requirements and advise you for the proper maintenance of your car.
- Computerized service history to identify the additional needs of your vehicles.
- Toyota certified workshops and technicians. Most of our technicians are trained by Toyota.
- All repairs are carried out by focusing on ĎFix It Rightí by first time philosophy.
- Manufacturer recommended tools and equipments that can ensure the accuracy on job.
- Guarantee on job; one month for job performed and six months for genuine parts used. Twelve months of guarantee for body and paint repairs.
- Technicians are guided with Toyota technical informationís and repair manuals.
- Only Toyota genuine parts, Toyota approved materials, lubricants and paints are used.
- We use the correct specialist tools to ensure the dismantling and re-assembly of your car without any damage.
- The replaced parts are available for inspection during vehicle delivery.
- Our professionally trained Service Managers in various locations will assist you for your concerns.
- Value added services like Door to Door service, while- you- wait service at your convenience.
- We value your responses through our Customer Satisfaction surveys that drive us for continuous improvement.
- A full service history with our dealers will enhance the resale value of your vehicle.
- We take care of the environment by recycling or by proper disposal of the waste. So by joining hands with us you are also becoming a part of green tomorrow.